Every platform we build holds people's private lives: what they share, how they're doing, what they're working through. Here's how we protect it, and how we prove it.
Your platform runs on your own database, hosting and accounts. The code and the data belong to you.
We never sell member data or use it for advertising. Not ours, not anyone's.
No member audio, video or text is ever used to train or improve anyone's models.
Behavioral features stay off until a member says yes, and a no never costs them their membership.
Members, coaches, your team and you each see only what's theirs. Private stays private.
No member audio, video or text is ever used to train or improve a vendor's models. Opt out is the default: every vendor, every project, every request.
Before any vendor touches member content, we find its training setting, turn it off and write down where the proof lives. If a vendor's own documentation can't answer the question, the vendor doesn't get added. After any change that touches a vendor, a person checks that vendor's own logs. A setting in a dashboard isn't proof. The log is.
These are the guards on the backend of every platform we build. Each one gets checked against proof before it appears here. If we can't prove it, it comes off this page.
We'll list independent audits and certifications here as they're completed. We never claim one we don't hold, and we never call anything bank grade or military grade. Real trust is checkable.
Before you sign anything, we'll share our Data Processing Agreement, the Platform Owner Stewardship Agreement and the subprocessor list for your platform.
Ask for a copy →Thank you for looking out. Email team@tnrmconsulting.com with what you found and how to see it. We'll confirm we got it within 3 business days and keep you posted as we fix it.
While you look, please don't access or change anyone else's data, don't disrupt a live platform, and give us a fair chance to fix it before you tell anyone. [Attorney to review whether to promise no legal action for good faith reports that follow these rules.]
The details behind these promises live in our legal pages.